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  • Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of products are exempt from return. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases. Additional items that cannot be returned: * Gift cards Downloadable software products * Some health and personal care items To complete your return, we need a receipt or proof of purchase. Do not return your purchase to the manufacturer. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days. Late or missing refunds (if applicable) If you still haven’t received a refund, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially reflected. Then contact your bank. Processing time is often required before a refund can be reflected. If you have already done all of the above and still have not received your refund, you can contact us at [email protected] Changes (if applicable) We only replace items if they are faulty or damaged. If you need to exchange it for the same item, send us an email to [email protected] and send your item to: Email :[email protected] Phone :+34 617 217 915 Address :77 Camden Street Lower, Saint Kevin’s, Dublin, D02 XE80, Ireland . Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once we receive your returned item, a gift certificate will be mailed to you.

  • If the item wasn’t marked as a gift when purchased, or if the gift giver chose to have the order shipped and then given to you, we’ll send a refund to the gift giver and they’ll find out about your return. ShippingTo return your product, you must send it by mail to: Email :[email protected] Phone : +34 617 217 915Address :77 Camden Street Lower, Saint Kevin’s, Dublin, D02 XE80, Ireland. The shipping costs to return your item are at your expense. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it takes to receive your product exchange may vary. tracked shipping or purchase shipping insurance. We do not guarantee that we will receive your item back.
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